Shipping policy

At, Pentam Imports, we ship our Ethiopian coffee with care and attention.

Shipping Costs: Shipping charges are calculated separately at checkout based on your location and order size.

Processing: Orders are typically shipped after payment is confirmed.

Delivery Times: Delivery times vary depending on destination and carrier. Pentam Imports is not responsible for delays or issues once an order has been shipped.

No Returns: All sales are final. Due to the nature of our products, we do not accept returns or exchanges.

Incorrect Orders: If your order arrives incorrect, contact us at general@pentamimports.com within 3 days of receiving it.

For questions, reach us at general@pentamimports.com.